13 Million Cars Sold to Happy Drivers

"It's nice not to haggle over prices. Their prices are good!"

-- Misty H.

"They got me in my dream vehicle. They listened to what I wanted and I felt heard."

-- Eloni T.

"Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour."

-- Tom D.

Come Experience the BMW of Bellevue Difference

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Recent Reviews from BMW of Bellevue

I've been coming in to service my BMW at BMW Bellevue for the last 4 years. I've had nothing but stellar service here. My last advisor has since left the dealership (covid) and when the dealership moved, I hadn't come in. My new advisor, Matt Johnson, was as helpful as my last advisor. Although coming in for an oil change, I was told I needed more upkeep - which is expected, so I had them do it all. I want to note, I had originally planned to go to the Seattle dealership but they refused to arrange for a loaner and said my home was "too far" for them to take me. Bellevue has ALWAYS given me a loaner without question even for just an oil change. As it turned out for this particular visit, I had an oil leak, which meant it took over 3 weeks to get my car back and would have been 3 weeks without a car, had I gone to the Seattle dealership. Bellevue not only took care of me all these years, but they continue to do so with the utmost compassion and professionalism. My car has a warranty, so Matt took over that part of that pain, followed through with it and ensured they paid for it in full so I didn't have to worry about it, allowing me to continue with my life as usual, keeping me informed on status updates as well as costs incurred. Maintaining these cars isn't inexpensive, regardless of how you look at it. And during these times, we all have to be careful with our money. So the concern taken on their side was truly appreciated. I've now been to both the Seattle dealership and the Bellevue dealership, and, hands down, Bellevue is definitely a cut above the rest. I'd trust my BMW no where else, right down to the way they leave your keys on your dash as the car is ready, waiting for you to drive away. Service from beginning to end, is 100% efficient, knowledge, professional, courteous and fun. It was the first time I met Matt and I felt like I knew him a lifetime. And that helps when you're leaving your car - something you take pride in - with someone you can trust.

Monkey Monkerson Mar 31, 2021

I had a wonderful car buying experience at BMW of Bellevue. From arrival, to meeting my advisor, to test driving my vehicles of interest, to sales process- it was at my pace and no pressure like is the usual in most car dealerships. My advisor was Keino Patterson- Keino was patient, very knowledgeable and answered all my questions to my satisfaction. He was with me every step of the way. Once I decided on the car and to move forward with the purchase, the sales process was seamless and smooth with Joyce explaining everything every step of the way. As I was there I looked around and I noticed other clients receiving the same professional first class experience as I was. It was wonderful to see and experience a Team so invested in their clients. I’m a happy customer and definitely will be returning to BMW of Bellevue again. I must add that the service department at BMW of Bellevue is the best. I had an issue come after with my car after a week or two after purchase, and without hesitation they took it back and had the issue taken care of under the warranty and they also ensured the entire time I had a reliable loaner available to me. I very much appreciate Tiffany and Angel, they were the main team that worked hand in hand with me, updating me every step of the way and even reassuring me that everything was going to be okay whenever I had a weak moment of feeling discouraged about the situation. I’m pleased that the service team took the time to ensure that my car was not only repaired but was in great running condition. I’m very thankful for the entire team and my cars will always be serviced at BMW of Bellevue. Keep up the good work. O3/29/2021 update BMW of Bellevue continues to be my number one place for my vehicles care. I have serviced my 5 series and my daughters X3 at BMW of Bellevue and our main point of contact has been Aaron. Aaron is attentive, super courteous and customer oriented. Aaron has always ensured I have a loaner ready every time I drop my car for my service. Aaron communicates every step of the way with updates while the vehicle is in service. I appreciate his kindness and even the little things like walking a client out to ensure the car is in great shape before driving off. My daughter said the same, how she appreciated the professionalism and kindness of Aaron. The entire team at BMW of Bellevue always takes a 5 star rating for me but Aaron hands down takes 5 stars for his just Great work, Great client Care and consistent communication- Greatly appreciated. Thankyou again BMW of Bellevue.

Vivian Weber Mar 30, 2021

Great experience at BMW of Bellevue. We had been looking for a used 2014-2016 X3 with around 50k miles for a few months. This dealership has new (used) high quality vehicles coming in daily and we came across an X3 that was recently posted. They didn’t have time to post actual photos so we made an appointment same day and was pleased to see the vehicle met all our needs and more upon arrival and test drive. There was a moment that crossed our mind thinking they may be showing us the wrong vehicle posted because it was so nice and not what we expected. Huge plus and great first impression. The X3 was amazing and only had 57k miles, included M-Sport and Premium packages, and an added bonus of the larger 35i engine. It hit all our desired features in our months of searching and the straightforward pricing put us at ease. Our Client Advisor, Rava, was exceptional and we enjoyed his honest approach—there was no need to haggle knowing we had done our research and we knew we had a great deal in front of us. The only area that may have required negotiation was getting a second key made to avoid paying ~$300, but Rava went ahead and made this happen at no additional charge before we even needed to ask during closing paperwork. While Rava did and has continued to provide amazing service, we found the finance team to be more aggressive with their tactics and in some instances the typical “bad car dealer” experience. We can appreciate the need to make a profit and perhaps this is the dealership’s “good cop, bad cop” approach that works well in a majority of their client engagements—we didn’t find it much to our liking. Upon driving the vehicle home it was noticeable that it could have used a professional detail to bring the full experience to a perfect 10. It wasn’t necessarily dirty, but appeared like the vehicle was quickly wiped down and not fully detailed because dust, wipe marks, and other smears could be seen while driving away from the lot. Again, they didn’t have actual photos of the vehicle in the internet post so they likely planned to professionally detail the vehicle later. Perhaps we purchased before this could be done. We plan to pay for a full exterior and interior detail to bring the vehicle to its fullest condition. Overall, BMW of Bellevue is highly recommended and Rava was such a pleasure to work with. We couldn’t have asked for a better Client Advisor during our recent purchase.

PDS Mar 5, 2020

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13 Million Cars Sold to Happy Drivers

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